Terms and conditions

1. LEGAL STATUS  These Terms and Conditions ("Agreement") apply to all users who access or use the services provided by Diamond Reels. The Agreement is governed by and construed in accordance with the laws of Curacao.
2. REGISTRATION AND LOGIN PROCESS  By registering on our website, you agree to provide true and accurate information about yourself. You must be at least 21 years old to register for an account. Only one account per User is allowed. We reserve the right to restrict or prohibit access from certain jurisdictions, including but not limited to Chile, Denmark, Finland, Japan, Netherlands, Poland, South Africa, and Turkey.
3. GAMES AND SOFTWARE PROVIDERS Our games are provided by Real Time Gaming (RTG), Visionary iGaming, and Spinlogic Gaming. Our total game count is 379+ slots, which includes Slots, Table Games, Video Poker, Progressives, and Specialty games. We reserve the right to alter or remove any of our games at any time.
4. BONUSES AND PROMOTIONSWelcome Bonus: 400% up to $1500 + 50 free spins on Giant Fortunes (code: CROWNJEWEL). The maximum bet allowed while playing with an active bonus is $10. Wagering requirements are 40x for slots, keno, and scratch cards.
5. VIP AND LOYALTY PROGRAM We operate a loyalty program that rewards users with comp points based on their wagers. These points can be redeemed for cash or other benefits. Users who reach certain milestones in the loyalty program will be upgraded to higher tiers, which include enhanced bonuses and benefits.
6. PAYMENT METHODS AND BANKING TERMS The following deposit methods are available: Visa/Mastercard ($20-$1000), Bitcoin (instant). Withdrawal options include: Visa/Mastercard/Bank Wire/Neteller/Skrill ($100-$5000 weekly/$20000 monthly, 1-5 days, possible fees).
7. KEY TERMS AND CONDITIONS Deposit limits can be set on a daily, weekly, or monthly basis. The maximum withdrawal limit is $20000 per month.
8. RESPONSIBLE GAMBLING FEATURES We offer deposit limits, self-exclusion (temporary/permanent), and session reminders to promote responsible gaming practices.
9. SECURITY AND FAIR PLAY  Our website employs 128-bit SSL encryption for secure transactions. Our games are independently audited by third-party testing agencies to ensure fair play.
10. SUPPORT AVAILABILITYCustomer support is available 24/7 via live chat.
11. RESPONSIBLE GAMBLING PRACTICES  By accessing our services, you confirm that you are aware of the potential risks associated with online gaming. You agree not to use our services for any purpose other than recreational entertainment. If your gaming activity becomes a problem or causes financial difficulties, please seek help from one of the responsible gaming organizations listed on our website.
12. CANCELLATION AND TERMINATION  We reserve the right to terminate or cancel accounts at any time without prior notice. This includes but is not limited to cases where we suspect fraudulent behavior or non-compliance with these Terms and Conditions.
13. AMENDMENTS TO TERMS AND CONDITIONS  These terms are subject to change, and any changes will be posted on our website for your convenience.
14. GOVERNING LAW AND DISPUTE RESOLUTION  Any disputes arising out of or in connection with the Agreement shall be governed by and construed in accordance with the laws of Curacao.

By using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.